WhatsApp Business
About WhatsApp Business Integration with Wildix
Want to connect with more customers? With the x-bees and WhatsApp Business integration, you can add the convenience of WhatsApp to our sticky communications platform, bringing all your business communications together in one place to drive customer satisfaction and sales.
About WhatsApp Business
WhatsApp Business is a messaging tool that helps businesses connect to customers where they already are, driving engagement and better customer support.
What is x-bees?
x‑bees is the customer communication platform by Wildix that enables sales-oriented B2B companies to manage leads, improve customer service and increase sales. From this singular interface, users can:
- Create multiple channels with prospects and use videoconferencing, text and audio as needed
- Automate admin tasks and access all your prospect's details in one place
- Record and analyze all sales interactions
Features
- Interact with inbound WhatsApp conversations directly from the x‑bees platform
- Create outbound WhatsApp conversations and message templates without leaving x‑bees (coming in Q1 2025)
- Connect customers to a single agent or group of agents, depending on your workflow
Requirements
- x‑bees-Standard license or higher
- CLASSOUND DID
- Verified WhatsApp Business Manager account
