SoftTrain Cloud
About SoftTrain Cloud
Pause call recording on user input to web form and resume when user input is complete.
Call Recording Controller:
Automated pause and resume call recording
To help with Payment Card Industry (PCI) compliance, this Chrome Extension allows call recordings to be automatically paused when the end-user inputs sensitive data into a form on a web page, whether that is credit card details when making a payment or customer information that needs to be kept secure. Once the user has finished entering the information, the call recording resumes again.
Features
- Pause call recording on user input to web form
- Resume call recording when user input is complete
- Logging of pause and resume actions
