MyWallboards
Live visualisation for inbound and outbound call patterns within your Wildix PBX
Type of Integration: Wildix Certified
Type of Connection: Add-On
Wildix Product Concerned: PBX, WMS5.02 at least
Free / Extra charges: Extra Fee
MyWallboards
Requirements
MyWallboards requires at least WMS 5.02 or higher
Documentation
Requirements
MyWallboards requires at least WMS 5.02 or higher
Wildix License
FCP require a Wildix Business User License to integrate with the WebAPI and access via SSH to deploy the solution
Documentation
MyWallboards and Wildix Integration Supported Features
Branding
User control
Users and permission level allow full control over the ability to create, modify and delete users, customise branding and system administration.
Licensing
Customisable dashboards
Pick from the predefined panels, each configured to show the specific team, queue or individuals you require to monitor.
Dashboard Rotation
Configure the solution to rotate through a selection of defined dashboards to ensure each business unit has the information displayed in the format they require.
Live calls and history
Each panel can display either live calls or calls history from a defined date range, this allows live comparisons of active call data and the monitoring of trends with the business. Display information on the number of calls in, out or combined, display talk time, time to answer or abandon rates, even calls waiting. Data sets can be configured per panel to give you maximum control.
Unlimited dashboards
Each area of the business is able to create their own dashboards and display them in unlimited ways, from users desktop to large screens, MyWallboards will display the information for you.
TESTIMONIALS
The solution has been provided by COUT
TESTIMONIALS
The solution has been provided by COTU
