WEBAPPOINTMENT
DESCRIPTION
WebAppointment is a web/cloud platform for appointments and reservations management for big and small companies, outsourced multi-agent and multi-services operation centers and callcenters.
FEATURES
- A Web platform;
- No hardware required, just a browser and Internet connection;
- Cloud service in Web farm;
- Multi-user management;
- Multi-services management;
- Management of multiple remote operation centers;
- Agents’ management;
- Sites and offices geolocation management;
- Calendars that automatically open for agent/service/operation center/date and time
- Online reservation form for the end user;
- Permissions management for an operation center and the headquarters;
- Callcenter users management for outsourced appointment setting;
- Integrated management of phonebook contacts and relative stats;
- Integration with Wildix PBX for incoming call detection, call answer and contacts search;
- Weekly planner chart with drag & drop feature;
- External data export;
- Data and stats export;
MANUFACTURER INFORMATION
StarSystem IT is a dynamic company founded as a result of collaboration between professionals working in IT industry and in business management. StartSystem IT develops high-quality software for any needs and offers third-party software to provide the customers with the different tools that favor the productivity growth.
