Datto Inc.
Integrate your PBX Wildix with Datto Inc.
About the company
Datto delivers technology that helps MSPs customise and deliver unified continuity, networking and business management solutions. These include products to help mitigate against cyberthreats, as well as secure against data loss. Founded in 2007, Datto protects over 1 million users around the world.
About Datto Autotask
Datto Autotask PSA gives you a real-time view of operations and makes it simple to centralise operations. As a result, you can use the service desk to create visual timelines that emphasise SLAs, resolve issues faster and automatically identify relevant solutions from a central database. With the Wildix integration, you get click to call, so you can immediately get in contact with clients without having to transfer to another system.
- Type of Connection: WIService and ClickToCall extension
- Wildix Product Concerned: Wildix Collaboration
- Additional Integration Charges: create API User within Datto
Requirements
- Autotask account
- Installed WIService
- Google Chrome browser
- UC-Business Licence
Wildix License
Level of Expertise
Documentation
Supported Features Through Autotask and Wildix Integrations
Click to call on theDatto contact page
Outgoing and an incoming call pop-up
Collaboration integration (caller name, history)
