Seamless Healthcare Communications to Help You Deliver Quality Care
Manage Calls, Alarms and Notifications Discreetly and Efficiently with Integrated Nurse Call Systems
- Quieter and less stressful environments with efficient alarm management
- Improved performance and efficiency for nurses and healthcare assistants
- Secure and encrypted healthcare communications protecting staff and patient data
- And exceptional coverage and call quality thanks to the latest DECT and communication technologies.
What Our Customers Say
Our Trusted Integration Partners
Your Direct Line Connecting Patients and Healthcare Staff
01. Alarm notifications
Real-time nurse call system and environmental sensor alerts arrive directly to our wireless handsets complete with detailed information on the type and location of each alarm, helping caregivers respond to patients immediately.
02. Text alerts
Automatically forward SMS alerts to patients’ relatives to keep them in the loop regarding patients’ condition and care.
03. Alert prioritization
Customize your alarm management by setting different alarm levels with distinct ringtones and colors, making it easy for caregivers and administrators to prioritize critical alerts.
04. Scalable technology
Get the robust coverage you need for your facility with our multi-cell DECT technology which can support up to 4000 base stations and 16000 handsets, ensuring caregivers receive alerts from anywhere inside, or even outside, the building.
05. Two-way communication
Assist direct patient-to-caregiver communication with full telephony features for internal and external calls, improving response times and patient satisfaction.
06. Presence
Instantly know if a member of staff is free or on a call with synced presence across handsets, desk phones, mobile or desktop.
07. Integrated phonebooks
Have all your important numbers to hand with one integrated phonebook shared across all devices, saving precious time during daily rounds and in a crisis.
08. Secure by design
Keep all your calls and communications confidential with built-in security that protects, encrypts and detects intrudors.
09. Worker alarms
Give caregivers, nurses and healthcare assistants the ability to instantly call for help and share their location with our handsets equipped with lone worker and pull cord alarms and built-in location services.
10. Events traceability
Check the call and alarm log to see details of each event including response time and who responded to track how incidents are handled within the team.
Tailored to Your Business
Ready-to-go integrations
Open APIs
Wireless Handsets for Every Situation
W-AIR Med: Protecting your health and business
W-AIR LifeSaver: Protecting life and business
W-AIR LifeSaver EX: Safeguarding workers in explosive areas
Expand Your Reach Beyond Four Walls
UC & Collaboration
Manage all your communications from one platform with Collaboration. Access full telephony features, video calls, chat and video conferencing through your browser without any downloads or clients. Pick up a call on a handset and transfer seamlessly to your mobile, desk phone or computer with ease, making it easy to stay in touch on rounds, between sites or on the go.
Web conferencing
See your patients faster with our easy-to-use web conferencing solution. Invite patients to online consultations that require no downloads or installations and launch in the browser with just a click. Patients can finally easily attend virtual appointments regardless of their technical experience or device type, saving you time and resources.
Text notifications
Open a new communication channel with your patients with two-way SMS and MMS messaging. Send appointment confirmations and reminders straight to their phones and instantly receive queries and cancellations, reducing no-shows and increasing patient satisfaction.
Contact center
Handle high-volume calls effortlessly with our contact center solution. Interactive voice response (IVR) and automatic call routing help you manage appointment requests while call recording, CRM integrations and contact center analytics help you identify training opportunities and pinpoint customer service issues, empowering you to deliver the best service possible.
Website connector
Speak directly to your website visitors with Wildix WebRTC Kite. More than a chat widget, Kite allows patients to instantly connect to an available team member via chat, voice or video, making it easy to book appointments or access an online consultation. Learn more
