Unified Communications
Communication that's good for your business
Wildix’s unified communications and collaboration solutions ensure the best user experience by providing you with one single web interface to manage internal and external communication across multiple channels including:
- Unifying communication tasks to streamline daily operations, boost workplace productivity, increase employee engagement and improve customer service.
- Optimizing business processes, reducing travel costs, with the use of videoconference, and – due to the mobility feature – ensuring the availability of employees anytime, anyplace.
Real-time communication with internal and external users: audio and video calls, conferencing, desktop sharing, corporate chat.
Online access on any device to shared phonebooks & presence information: PC, desk phones, DECT handsets, mobile devices.
INTEGRATION WITH SOFTWARE & APPLICATIONS
Communications-enabled business processes: Wildix unified communications solutions enter the business processes to enhance the workplace efficiency and improve the productivity of your team.
They also integrate with major business software and applications (CRMs, ERPs) to ensure a robust and reliable infrastructure that’s easy to set up and manage.
Videoconference: For internal and external users, based on WebRTC
Windows TAPI & WebAPI: Integration with software and web applications
BRING YOUR OWN DEVICE: BYOD
Bring Your Own Device: Wildix solution is ready for the implementation of the BYOD strategy. Your employees can access the Unified Communications services from their personally owned smartphones and tablets.
Mobility Enterprise: you can be reached at the same phone number on your mobile phone
CALL TRAFFIC ANALYSIS: MONITORING & REPORTING
Without control and analysis there is no strategy. Wildix offers you real-time call activity monitoring tools and SLA metrics.
Monitoring & Reporting: Detailed traffic and costs analysis, SLA metrics.
THE MOST COMPLETE VOIP SOLUTION
Wildix is a complete SIP/XMPP and Unified Communications solution, also for multi-site companies.
