“The two things where Wildix really moved us ahead were being able to do call recording without any additional licensing or anything like that, and then CDR-View for call analytics. And that’s the benefit with Wildix: that manager can see that stuff in close to real-time, and we can manage our employees better because you can see that insight and have immediate responses to certain behavior.”
Tyler Stafford
Director of IT and CIO at Houchin Community Blood Bank