Press release
Honored for Connecting Communities, Advancing Managed Services, and Driving Tech for Good
February 18, 2025 — Tallinn, Estonia — Wildix, a global leader in AI‑driven Unified Communications, has been honored with three wins from the 2025 Merit Awards for Telecom. The company won Gold in the ‘Connecting the Unconnected’ and Silver in the ‘Managed Services’ categories, while its AI‑powered retail solution, x‑hoppers, earned Gold in ‘Tech for Good’ for driving positive societal impact in retail.

We are honored to receive three prestigious awards from The Merit Awards for Telecom, recognizing our commitment to innovation and excellence in the industry. This continues to demonstrate how Wildix is helping organizations address their modern communications needs.
Emiliano Tomasoni
CMO, Wildix
The Merit Awards for Telecom celebrate outstanding companies, products, and individuals shaping the future of telecommunications. The winners were selected based on their ability to drive meaningful advancements in telecommunications, from 5G and IoT solutions to infrastructure, security, and emerging technologies.
About the Award-Winning Innovations:
- Connecting the Unconnected (Gold): Wildix's UCaaS solutions bridge communication gaps with seamless integrations across telephony, video and AI‑powered collaboration tools in an increasingly dispatched business world.
- Managed Services (Silver): Recognized for delivering reliable, scalable and enterprise‑grade communication solutions that enhance business operations.
- Tech for Good (Gold): Wildix's vertical solution x‑hoppers uses AI to empower frontline workers, reduce shrinkage by up to 60%, and enhance customer experiences, impacting businesses like Tenby Stores, which reduced annual shrinkage by £26,000 with safer, more connected teams.
These awards celebrate the innovative efforts to use technology as a force for positive change, bridging communication gaps and creating more inclusive, connected communities worldwide. Your dedication to advancing solutions that benefit society exemplifies the true spirit of innovation in the telecom industry.
Marie Zander
Executive Director, Merit Awards
About Wildix:
Wildix is a premier provider of Unified Communications as a Service (UCaaS) solutions and the only European Vendor on the Gartner Magic Quadrant, committed to empowering organizations to elevate collaboration and enhance operational efficiency. The platform seamlessly integrates telephony, video meetings and team chat functionalities, all enhanced by AI capabilities. With its robust integrated PBX system, Wildix guarantees reliable, enterprise-grade communication tailored to meet the diverse needs of businesses. Its vertical solution, x‑hoppers, is designed specifically for frontline workers, equipping teams to provide superior customer experiences and drive success across various industries.
Media Contact:
- Deliah Mathieu, Communications Specialist, Wildix
- deliah.mathieu@wildix.com
- +1 949-241-0260