Press release
The company presented the new integration with Salesforce, an union that promises new, concrete sales results along with its total business communication package
Tallinn, July 2020 – Wildix is turning more and more into a complete sales-results oriented communication tool. At the beginning of June 2020, the company founded by the Oslers’ brothers introduced the official certification by Salesforce, the world’s #1 CRM software. This new opportunity will bring the global Wildix Ecosystem to the next level, taking advantage of new sales-oriented features and providing measurable results thanks to the Wildix WebRTC technology along with the new React Native development framework.
The integration of Wildix with Salesforce mixes the WebRTC technology and the most responsive CRM in the world. Wildix Partners will be able to provide a wide range of new features and sales opportunities by integrating the Wildix platform with Salesforce.
Thanks to Wildix, customers can work from anywhere in the world, office or home, by just opening a browser window with no concerns about security. The ease of licensing allows them to get flexible solutions thanks to the SaaS and HWaaS model.
“Bringing value to customers is the only way this category can still exist – says Osler, – and Wildix is the only vendor 100% channel that makes sure Partners deliver that measurable value which is vital today. It’s all about sales, and the Salesforce initiative proves it”.
Salesforce integrates with the Wildix communication system to help companies better engage their customers and potential customers as well as manage internal and external communications as a team, while saving time in routine operations in a 100% secure-by-design way.
The integration of Wildix with Salesforce Classic, the world’s #1 CRM solution, includes these features:
- Click-to-call
- Call history
- Search bar for contacts
- Auto-detect existing contact and redirect to the related page
- Auto-open existing contact for incoming and outgoing call
The integration of Wildix with Salesforce Cloud Lightning, the future of the #1 CRM and the next gen in sales, includes:
- Click-to-call
- Incoming call popup
- Outgoing call popup
- Dialpad
- Search bar for contacts
- Auto-detect existing contact in database
- Auto-open existing contact for incoming and outgoing call
- Create a contact of an unknown number via the popup window
Further developments in APIs will be released soon, and Wildix will be able to offer more and more sales-oriented features for this integration.
For technical information and demo click here.
