Collaboration iOS App — Changelog
Wildix Collaboration iOS App extends Wildix Unified Communications to your iPhone and iPad. Read the changelog to learn about the most recent features, improvements and fixes.
Download Wildix Collaboration iOS Mobile app from iTunes App store.
Version 8.18.55960 Date: 02 December 2024
- Added support of ACL “cannot set Status (DND/Away) » in Collaboration app
Version 8.17.55959 Date: 25 September 2024
- Fixed a rare issue of app crash during login attempt
Version 8.17.55957 Date: 2 September 2024
- Fixed a rare issue in which it wasn’t possible to answer an incoming call when the app was in the background
- Fixed an issue in which WP 5 phones were not listed in the device list in Collaboration mobile app
Version 8.16.55956 Date: 19 June 2024
- Fixed an issue in which an incoming call was dropped right after answering it, in case the app was running in the background, after update to v. 8.16.55954
- Fixed an issue when application kept ringing after the call was picked up on another device, which occurred in case the app was closed and phone locked after update to app v. 8.16.55954
Version 8.16.55955 Date: 17 June 2024
- Fixed an issue in which Live search results didn’t include contacts from the PBX Phonebook
Current limitation: search by department is available on Chats tab only and is not supported on the Dialpad tab
Version 8.16.55954 Date: 12 June 2024
- Added possibility to search colleagues by Department
- Added possibility to send 2-way SMS from app Contacts
Requirements: Activated CLASSOUND, with possibility to send 2-way SMSHow-to:1) Go to the Contacts tab2) Select Contact3) Press the phone number and select 2-way SMSDocumentation: https://wildix.atlassian.net/wiki/x/2Q-OAQ
- Improved the logic so that in SMS chats, the name of the contact is used for the chat name, instead of the phone number
- Fixed an issue of app crash when there was a huge amount of records in History → Call groups tab
- Fixed a rare issue in which it wasn’t possible to answer an incoming call when the app was in the background
Version 8.15.55948 Date: 11 January 2024
- Fixed an issue of app crash if there was a huge amount of records in History → Call groups tab
Version 8.15.55947 Date: 09 January 2024
- Added information about the type of phone number (e.g. work, mobile, etc.) when opening user details
- Fixed an issue in which it was impossible to delete voicemails of a Call group notifications manager on iOS
- Fixed an issue in which g729 codec was prioritized over g711u after call pickup
- Fixed an issue in which it was impossible to answer an incoming call on the blocked display if the caller number contained the colon character
Version 8.13.55942 Date: 26 July 2023
- Added support for the Catalan language
- Added possibility to initiate CLASSOUND 2-way SMS on mobile apps
Requirements:
- Activated CLASSOUND
- Min. license type: UC-Business (only users with UC-Business and UC-Premium licenses can send and receive SMS)
- CLASSOUND DID configured as Office number for those users who need to exchange SMS messages via CLASSOUND
- The USA/UK Country Code (+1/+44) set in WMS Settings → PBX → Language and Region
How-to:- Select a number you want to send an SMS to (you can dial it from Dialpad)
- Tap « 2 Way SMS »
Documentation: https://wildix.atlassian.net/wiki/x/2Q-OAQ
Version 8.12.55940 Date: 31 May 2023
- Extended the chat message about an upcoming conference with more details, added title and time of the conference
- Fixed an issue in which the app crashed when trying to make a call from native call history (Phone → Recents)
- Fixed an issue with removal of missed calls from History → Call groups tab, in which:
- the last missed call entry deleted from Voicemail Call group Manager in Collaboration was not removed on mobile
- when removing all missed calls from Voicemail Call group Manager, nothing was deleted on mobile
8.11.55938 Date: 05 April 2023
- Added possibility to configure an automatic Direct Call (call via Mobile network) for certain numbers (e.g. 112 emergency number) for all PBX users
Note:
- The support starts from WMS v. 6.02.20230306.1
- The feature should be configured on the PBX side. Check out documentation for instructions: https://wildix.atlassian.net/wiki/x/Fh3OAQ
- Disabled chat and post-it functionality if it is globally disabled on the PBX with custom config parameter COLLABORATION_CHAT_ALLOW=false
- Made improvements to the welcome message which is sent to a mobile user, by adding PBX domain to the download app link, so that the PBX domain is inserted automatically during login.
Note:
- The support starts from WMS 6.02.20230306.1.
Version 8.10.55932 Date: 25 January 2023
- Increased the number of Function keys that can be used in Collaboration app from 20 to 40
- Fixed an issue, in which ACL permission « Cannot use » — « Contact center » was not applied
- Fixed an occasional issue in which during an outgoing call the app froze, with no audio and no possibility to hang up the call on iPhone 14 and iOS 16.1.1
- Resolved an issue in which user presence was displayed incorrectly (“Offline”, though the user was online and there was a green circle next to the profile picture)
- Fixed an issue in which the app stuck in connecting state after upgrade to v. 8.9.55929 when the option ‘Use PBX LAN Address’ was disabled
Version 8.9.55929 Date: 19 December 2022
- Added possibility to send files from iCloud and iPhone Files
Note:
- To use this option, click add -> Send files -> browse for the file you want to send.
- Fixed an issue of random logouts
Version 8.5.55876 Date: 05 January 2022
- Added support for iOS 15
- CLASSOUND: made improvements to ensure E911 compliance
Version 8.4.45871 Date: 06 September 2021
- Added support for Kite chat group
- Added support for the Danish language
- Fixed an issue when it was impossible to complete a blind transfer via Function keys
Version 8.3.45865 Date: 01 April 2021
- Stability improvements
Version 8.2.45850 Date: 27 August 2020
- Fixed an issue with audio distortions after resuming a call and a rare issue with audio distortions during a call, both when using a Bluetooth headset
- Added support for iOS 14
- fixed an issue with dialpad button working incorrectly
- fixed a rare issue with crash during an incoming call via push notification
Version 8.1.45805 Date: 03 July 2020
- Decreased audio delay during active calls (especially when using AirPods and Bluetooth headsets)
- Chat stability improvements
- Fixed a rare issue when a group chat avatar was displayed instead of an actual user picture
Version 8.0.45765 Date: 09 June 2020
- Improved call audio quality by adding support of WebRTC mode (available only starting from WMS 5.0)
- the option “WebRTC” is disabled by default and located in Advanced Settings
- to enable WebRTC mode, toggle the option on
- added WebRTC DTLS support
- decreased audio delay during active calls
- Requirements:
- WMS version 5.01.20200327.3 or higher
- iOS version 10.0 or higher
- Limitations in WebRTC mode:
- сonference calls are not supported yet
- G.729 codec is not supported
- Group chats improvements:
- added “Read by” indication: user avatars appear under read messages. Limitation: for group chats with < 10 participants
- added possibility to display message sender name
- minor chat UI/UX fixes
- Improved design of alerts and notifications when user denies permission to system capabilities
- Fixed a rare issue when group chat unread counter didn’t clear after reading a message
- Fixed an issue with broken chat message if user received video conference link from another user
- Fixed an issue when it was impossible to find contacts via live search in iPv6 networks
- Starting from the current version, you are automatically forwarded to Wizyconf iOS app after joining a conference
NOTE: The latest Apple requirements for iOS 13 SDK change the behavior of push notifications compatibility
Important: After the upgrade to the current app version (8.0.45765), a user needs to open the app to update a new push subscription. Otherwise, all non-call push notifications (chat message / missed call message) are sent to the app as a call containing own user caller name.
- The sync between read chat messages in Collaboration and the app is currently disabled. In order to remove push notifications that were received for group chat messages, open the app (this behavior will be improved in the next releases)
- After re-login to another PBX without correct logout from the previous PBX, a user can still receive push notifications (chat / call / missed call) from the previous PBX as a call containing own caller name after logout, non-call push notifications (chat / call / missed call) are sent to the app as “Unknown” call
- to disable these notifications, log in to a previous PBX and perform logout again. A warning notification with extension and PBX domain is displayed if this situation occurs
- to remove push subscriptions from PBX: access PBX via SSH as root and run the command “push_remove EXT” where EXT is user extension, for example, 123
Version 7.9.35599 Date: 16 March 2020
- Fixed an issue in which connection notification didn’t disappear after answering a call or opening a chat message
Version 7.9.35597 Date: 17 February 2020
- Stability improvements
Version 7.9.35595 Date: 12 February 2020
- Fixed an issue with first login to the app being unsuccessful
- Fixed an issue in which a videoconference invitation was displayed as a message if the default Feature code “Conference” 98 was previously changed
- Fixed an issue with an audio source switching to the Speaker mode during video calls even if Bluetooth headset was selected as a default audio source
- Fixed an issue with the app not requesting permission to access Siri upon the first login
- Improved error handling when there is no connection to PBX or chat history cannot be loaded
- Added possibility to search for messages inside chats
- all results are grouped by 4 categories: “Colleagues”, “Kite Messaging”, “Group Chats”, “Messages”
- the search is performed only by messages present in local storage in the app
- added “No results” label for an empty search result
Version 7.8.35572 Date: 13 January 2020
- Added cloud-stored group chats support (available in WMS version 4.03.44817.02)
- It is possible to:
- create group chats
- send/ receive messages
- send files
- invite/ remove users (note: impossible to remove yourself and a group chat owner)
- Limitations:
- no more than 100 group chats can be received from the server
- not available for PBXs with LifeTime/ Per Service licenses
- if user opens a push notification from a group chat after being removed by an owner, one-to-one chat with user who sent message is opened
- It is possible to:
- Fixed an issue with Recents list not being saved if a newly-created user logged in to Collaboration from iOS app for the first time
- Fixed an issue when a caller didn’t hear ringback tone on iOS app if a callee had away status
- Fixed an issue with compression settings not being applied to pictures sent via standard sharing option on iOS
- Fixed an issue in which scroll through a chat message containing a link resulted in its opening on iOS 13
Version 7.7.35440 Date: 17 October 2019
- Added support for iOS 13
- Added ability to display extra information in chat for Kite user logged using SSO
- Added ability to copy phone and e-mail of users from chat detail view to clipboard
- Improved process to provide customer feedback:
- added PBX and extension information to feedback e-mail
- feedback is asked repeatedly only after 1 month since the previous feedback request
- added button ‘Remind in several months’ allowing to postpone feedback request for 3 months
- rating stars become clickable, clicking on ‘5 star’ sends user to App Store feedback, rating information is included in the feedback e-mail
- Added Swedish and Norwegian translations
- Fixed crashes on devices in case 12 hours date format was set in iOS Settings
- Fixed sorting messages in case 12 hours date format was set in iOS Settings
- Fixed an issue when video from 2N IP doorphone being displayed with a delay
- Optimized speed of call answer
Version 7.6.35421 Date: 3 October 2019
- Added compatibility with the new Presence Server (available starting from WMS v. 4.02.44435.37) for DTMF sending from iOS app for remote calls started from a different device
Version 7.6.35419 Date: 4 September 2019
- Fixed an issue in which application did not display full chat message immediately when message was received via push
- Fixed an issue with camera preview not properly aligned for iOS devices without home button
- Improved jitter buffer performance
- Added connection improvement for application on a PBX in case of large installations (>10k users)
- Added notification sound for handover
- Added possibility to download fax from call history
- Fixed an issue in which “record voice message” button was missing in chat in some cases
- Added a warning during login for user with basic license
- Added auto-login to Wizyconf from iOS when user is invited to a conference
- Limitation: impossible to join a conference with a different user by new token using iOS Safari browser after re-login in the app (user anyway joins the conference as the previous user)
- Fixed an issue with duplicated messages from user who was moved to a different PBX in WMS network, and impossibility to load chat history for this user
Version: 7.5.35391 Date: 31 July 2019
- Fixed an issue in which user pictures of colleagues were not displayed if PBX was reached only via custom secure port
- Fixed an issue in which DND status of user did not change after leaving the conference
- Fixed an issue with emoji being not displayed in Chat menu
- Added ability to change user picture
- Added ability to provide customer feedback
- feedback notification is displayed in 5 days after the upgrade
- the option “Give Feedback” located in Advanced Settings
- Added ability to receive photos/ files from other apps using standard sharing option
Limitations:- only one photo/ file can shared at once
- the maximum file size is 35Mb
- it is impossible to forward files between colleagues inside Wildix application using standard sharing option
Hotfix Version 7.4.35368 Date: 4 July 2019
- Fixed application crash during startup after receiving message from Kite user with incorrect identifier
Version: 7.4.35364 Date: 25 June 2019
- Fixed an issue with impossibility to resume a call that was on hold for more than 5 minutes
- Fixed an issue with impossibility to create or play audio recording from chat when there was an active call on remote device
- Fixed an issue with phantom call appearing after deactivating “Disable SIP mode” option
- Fixed an issue where in some cases chat received as push was not automatically added to Recents list
- Photos/ files sent via chat are no longer re-downloaded when sender clicks on them
- Record button is now disabled if ACL restriction “cannot use personal recording” is present
- Added possibility to display additional user information in chat (full user status, active call info, location on map)
- Added auto-refresh of subscription to push notifications when “Disable SIP mode” is activated
- Added ability to control active call from Apple watch
- Added Spanish translations
Hotfix Version 7.3.35341 Date: 5 June 2019
- Fixed a crash occurring during app start on iOS 9/ 10 for users who have a large number of Colleagues (~500) in Roster
Version 7.3.35340 Date: 31 May 2019
- Fixed an issue with wrong menu size when navigation application is running in the background
- Fixed an issue chat scroll not being properly placed in some cases
- Fixed an issue with application showing duplicate notifications in some cases
- Improved call handover feature
- Optimized requests to Presence server
- Added ability to send Call me back in chat
- Added option to archive and delete calls from call history
- Added copy/ paste functionality in call history
- Added ability to save contact from history
- Added Finnish translations
- Menu is now hidden when video is enabled during a call
- Improved DTMF keyboard design
- Image gallery UI improvements
Apple Watch extension:
- Added ability to show all calls on Apple watch
Version 7.2.35313 Date: 7 May 2019
- Fixed an issue with missing audio in case incoming call was answered using car Bluetooth
- Fixed an issue with impossibly to start chat from live search with newly created colleague
- Fixed an issue in which user could see call recording made by remote side on calls history page
- Fixed an issue with application taking too long to connect to the PBX, in case the PBX had many network interfaces
- Chat UX improvements
- Dial page UX improvements
- Added separation of photos by albums/ groups for file sharing feature
- Added notifications for SIP responses “Decline” and “Busy here”
- Added possibility to call a phone number from chat (condition: number should start with + or 0 and have a length between 7 and 18 digits)
- Added possibility to take a photo using the camera and send it via chat
- Improved reminder in case notifications are disabled
- Added “Disable SIP mode” feature:
- option located in Advanced Settings and disabled by default
- chat and call control/ call generation via remote device continue to work
- when this mode enabled, call via “Direct call” is set as default mode for call generation
- in this mode application de-registers from the PBX; missed call counter, new voicemail counter and status of “Trunk”, “Timetable”, “Switch”, “3 state switch”, “Call group” Feature Keys stop working
Added Apple Watch extension; features supported in this version:
- possibility to display active call on watch (only active call on iOS application and only 1 call)
- possibility to decline/hangup call from watch (no possibility to answer)
- possibility to see/set status from watch (see full status, e.g. “away XXX until yy.zz.mmmm”/ set only away, dnd, online, offline)
- possibility to see your own user name and picture on watch
- possibility to enable incoming calls notification on Apple watch (option located in Advanced settings on iOS app; default status “Off”).
Additional info:
1) To display incoming call notification on Apple Watch, enable “Ring on Apple Watch” in Advanced settings on iOS application
2) To sync user status and active call information, it’s necessary to open both Apple watch and iOS apps.
3) Sync delay may between Apple watch and iPhone may reach up to five seconds.
4) In some cases Apple watch app may stop receiving data (status, user pic) from iOS app; to fix this issue, it is necessary to reboot Apple watch.
Version 7.1.35284 Date 4 April 2019
- Added ability to re-send files in case of network problems
- Added call continuity support for new W-AIR models
- Improved sync of call status using Presence server to prevent continuous ringing after answering on another device
- Fixed an issue in which network failure during file transfer could lead to broken chat in Collaboration
- Fixed an issue in which firewall bypass was set to auto mode even if “firewall bypass” option was off in app settings
Version 7.0.35267 Date: 20 February 2019
- Fixed an issue in which network failure during file transfer could lead to broken chat in Collaboration
