Salesforce Cloud Lightning
Improve your customer service thanks to Salesforce Cloud Lightening and Wildix integration
Salesforce Cloud Lightning
Salesforce Cloud Lightening represents the next generation of Salesforce solution. A completely re-imagined user experience and platform.
Sales Cloud Lightning is a seriously intelligent customer relationship management (CRM) application with a point of view that helps sell smarter, sell faster from anywhere.
About Salesforce
Salesforce is an innovative company behind the world’s #1 CRM solution. The software is cloud-based, it permits to access to past customer interactions, and even identify new sales opportunities by analyzing your best customers’ purchase histories.
- Type of Integration: Wildix Certified
- Wildix Product Concerned: CRM
- Extra charges: 4€/$/£ per user per month
Requirements
- WMS version: 4.02 or higher
- Salesforce license with the access to Lightning Platform
Wildix License
Wildix UC-Business or Higher
Documentation
Salesforce and Wildix Integration Supported Features
Click-to-call
Incoming and Outgoing call popup
Dialpad
Search Bar for contacts
Auto-detect existing contact and redirect to his page
Other Features:
- Auto-open existing contact for the incoming and outgoing calls
- Create a contact of an unknown number via the popup window
- Call history
Salesforce Lightning Integration with Wildix UC System
Wildix Marketplace: Salesforce integration
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